Background — How DOA Approvals Work
- Every approval is mapped to a cost centre.
- Once an invoice enters the approval workflow, only the pending approvers for that invoice are visible.
Redirecting an approval:
- On the invoice, use the approver dropdown to select a new approver.
- If the dropdown list is unavailable, the cost centre or project has been locked down with fixed approvers.
- Fixed approvers can still be changed — navigate to Cost Centre Workflows and amend there.